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Terms and conditions

These terms and conditions govern all legally binding transactions to be processed through the online shop of Any other agreement, especially on the phone or verbal agreements are only accepted in written form.


The shop is a pure online shop offering dietary supplements. Our offers are non-binding.

Delivery and Payment

The delivery and payment process of is described in detail while ordering. Special customer delivery requests will be processed using the usual local additional postal charges.

Your ordered will be shipped as soon as possible based on availability. Usually, your order will be processed within 1 - 2 working days.

If an item is not available, we will inform the customer immediately. If a delivery is delayed due to or force majeure or other unforeseen obstacles which are outside our responsibilities, the deadline will be extended accordingly. In case the delivery is delayed due to the inability of our supplier or the respective manufacturer, we and the buyer have the right to withdraw from the contract if the agreed delivery date is exceeded by more than 3 weeks.


The cost of the usual factory packaging is included. If a special packaging is required or necessary for the safety of the delivery, the corresponding costs will be charged.


The redemption of the items supplied under this contract is possible only in case of damage or wrong delivery. The items have to be redeemed in the original packaging. If in exceptional cases we do accept to redeem the items we will issue a coupon, the shipping costs have to be paid by the buyer. Important: Please do not hesitate to contact us so that we can settle the details.

Transfer of risk

On sending the items out from the corresponding risks alienate to the buyer.


The liability of, especially all liability regarding auxiliary persons or for consequential damages is generally excluded, only if not mandatory by law or agreed in writing.


Incorrect deliveries, fabrication mistakes and obvious defects have to be notified by the customer within 5 days upon receiving the items. If the customer or a third party change the item or parts of it unauthorized, all warranty claims are forfeited unless the alleged complaint is not related to the change.

Retention of title

Until full payment of items ordered, including all supplementary costs such as interest or shipping cost, all items and its components and accessories are retained within the meaning of article 715 of the Swiss Civil Code.


Place of execution and jurisdiction for both parties is the seat of Only Swiss law is applied.